1. Information we collect
Information you provide to us
- Account information. You can use Kleio without providing any personal information. If you choose to sign in to save your library across devices, we collect the name and email address associated with your chosen sign-in method.
- Content you create. The prompts, choices, and text you write, and the stories generated in response, are saved to your library so you can read, revisit, and export them.
- Photos you choose to upload. If you use the optional photo-to-story feature, we process the photo you upload to generate a story idea from it. We don't use your photos for any other purpose.
- Communications. If you contact us for support or feedback, we keep a record of that correspondence to respond to you.
Information collected automatically
- Usage data, such as which features you use and how often, to help us understand what's working and what isn't.
- Device and diagnostic data, such as device type, operating system version, app version, and crash reports, to help us find and fix bugs.
Information related to purchases
If you subscribe to Kleio Premium or make an in-app purchase, the purchase is processed by the App Store or Google Play. We receive confirmation of your purchase and subscription status so we can unlock the features you paid for — we never see or store your payment card details.
2. How we use your information
- To provide the core features of the app: generating and continuing your stories, narration, export, and keeping your library in sync.
- To operate your account and, if you choose to sign in, keep your library available across your devices.
- To process subscriptions and purchases.
- To apply content moderation and safety filtering, including stricter filtering for the Fairytale/Kids mode.
- To maintain, secure, and improve the app, including fixing bugs and understanding how features are used.
- To send optional, opt-in notifications, such as a reminder to continue a story.
- To respond to your support requests and feedback.
- To comply with legal obligations and enforce our Terms & Conditions.
We do not sell your personal information, and we do not use your story content or photos to advertise to you or to anyone else.
3. How we share your information
We do not sell or rent your personal information. We share information only in the following circumstances:
- Service providers. We work with trusted third-party providers who help us run the app — for example, cloud hosting and data storage, sign-in and account services, analytics and crash reporting, payment processing, and the AI technology that powers story generation. These providers only receive the information needed to perform their function and are not permitted to use it for their own purposes or to train their own general-purpose models.
- Legal reasons. If required to comply with a legal obligation, protect the rights and safety of Kleio, our users, or the public, or respond to a lawful request from a public authority.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.
4. Data retention
We keep your account and story data for as long as your account is active, so your library stays available to you. If you delete your account, we delete or anonymize your personal information within a reasonable period, except where we need to keep it for legal, security, or fraud-prevention reasons. Stories saved on your device remain there until you delete them or uninstall the app.
5. Your rights and choices
- Access and export. You can view and export your stories at any time from within the app.
- Correction and deletion. You can edit or delete individual stories, and delete your account entirely, from Settings.
- Notifications. Notifications are opt-in and can be turned off at any time in your device settings.
- Data protection rights. Depending on where you live, you may have the right to access, correct, delete, restrict, or receive a copy of your personal data, and to object to certain uses of it (for example, under the GDPR in Europe or the CCPA in California). Contact us to exercise these rights.
6. Children's privacy
Kleio is intended for use by adults and is not directed to children. The Fairytale/Kids mode is a content style within the same adult-owned account, meant for a parent or guardian to use with or on behalf of a child — for example, reading a story aloud together — and is not a separate account a child operates on their own. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we'll remove it.
7. International data transfers
Your information may be processed in countries other than the one you live in. Where this happens, we take reasonable steps to make sure it's protected in line with this policy and applicable law.
8. Data security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of storage or transmission is completely secure, so we can't guarantee absolute security.
9. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, let you know in the app. Continuing to use Kleio after a change takes effect means you accept the revised policy.
10. Contact us
Questions about this Privacy Policy or your data can be sent to support@kleio-app.com.